Terms of Service
Important Notice: These Terms of Service govern your use of Sempros Digital Marketing Agency’s services. By engaging our services, you agree to be bound by these terms. Please read them carefully.
1. Definitions
“Agency” refers to Sempros Digital Marketing Agency.
“Client” refers to any individual or entity that engages the Agency’s services.
“Services” refers to all digital marketing services provided by the Agency.
2. Scope of Services
The Agency agrees to provide professional digital marketing services as outlined in the signed proposal or statement of work. Services may include but are not limited to:
- Search Engine Optimization (SEO): Comprehensive optimization including keyword research, on-page optimization, technical SEO, and link building
- Pay-Per-Click Management (PPC): Strategic management of Google Ads, Microsoft Advertising, and social media advertising campaigns
- Social Media Marketing: Platform-specific strategies, content creation, community management, and paid social campaigns
- Content Creation: Development of blog posts, whitepapers, case studies, infographics, and video content
- Website Services: Design, development, optimization, and maintenance of websites and landing pages
- Analytics & Reporting: Performance tracking, analysis, and strategic recommendations
3. Client Obligations
The Client agrees to:
- Provide complete, accurate, and timely information required for service delivery
- Grant necessary access to digital properties, analytics platforms, and advertising accounts
- Approve deliverables in a timely manner (typically within 5 business days)
- Make timely payments as specified in the agreement
- Comply with all platform-specific terms (Google, Facebook, etc.) and applicable laws
4. Fees & Payment Terms
4.1 Service Fees
Fees are as specified in the signed agreement. The Agency reserves the right to adjust fees with 30 days notice for ongoing services.
4.2 Payment Schedule
Payment is due according to the agreed schedule. Retainer clients are billed monthly in advance. Project-based work may require deposits.
4.3 Late Payments
Payments more than 15 days late incur a 5% late fee. Services may be suspended for accounts 30+ days overdue.
5. Intellectual Property
The Agency retains ownership of all proprietary methodologies, tools, and pre-existing materials. Upon full payment, Client receives a perpetual, non-exclusive license to use deliverables for their business.
6. Confidentiality
Both parties agree to protect confidential information using reasonable security measures and not disclose it to third parties without consent, except as required by law.
7. Performance & Liability
The Agency makes no guarantees regarding specific marketing results. Our liability is limited to fees paid for affected services. We are not liable for:
- Platform changes (e.g., Google algorithm updates)
- Third-party actions
- Delays caused by Client
- Force majeure events
8. Term & Termination
8.1 Contract Term
Agreements continue for the specified term and automatically renew for successive terms unless either party provides 30 days written notice.
8.2 Termination
Either party may terminate for material breach with 30 days notice. Client remains responsible for all fees for work completed and non-cancelable expenses.
9. General Provisions
9.1 Governing Law
These Terms are governed by Florida law. Disputes will be resolved in Miami-Dade County courts.
9.2 Amendments
The Agency may modify these Terms with 30 days notice. Continued use constitutes acceptance.
9.3 Entire Agreement
These Terms, along with any signed agreements, constitute the entire understanding between the parties.
10. Contact Information
For questions about these Terms, please contact:
Sempros Digital Marketing Agency
Email: legal@semprosmedia.com
Phone: (401) 640-3305
Address: Miami, Florida